Author Archives: Bolton at Home admin

The Housing Challenges Facing Young People

We don’t hear a great deal about the plight of young people in the times of austerity but it’s fair to say that they are taking more than their fair share of the impact.

Job Seekers Allowance currently comes in at £57.35 if you’re under 25, and seriously, sit down and work out if you can pay your council tax contribution water/gas/electric/clothing/travel/phone (a necessity now just to access on line services) with that level of income.

Now feed yourself for a week. Continue reading

Just haven’t met me yet…

Having returned from maternity leave I wondered where my Community Development work would take me….and then boom one month later I am back in the thick of it!!

Community Development officers from the other areas of Bolton at Home estates had started to use Blogs as a way of articulating the work we do and I thought I would have a go by showing how a small 10 minute conversation can grow into something big. Continue reading

#HousingDay 2014

We’re taking part in #housingday to demonstrate how our work affects people in ways that extend much further than housing provision and to celebrate the achievements of our customers in bringing about positive change.

Over the day we’ll be sharing a collection of 24 of our customer’s stories from our ongoing All Your Stories project chosen to celebrate #housingday 2014. These stories share people’s experiences as individuals and as our customers. Reflecting the diversity of our customers and our work the films cover everything from permaculture to welfare reform to community engagement and women’s rights.

Roy and Eileen:
“We all want to live in nice houses in nice areas. At the end of the day that’s what we all want.”

Mary Jane:
“When I came in I was very impressed with the staff and how they really cared.”

“At first I struggled because I’d never used a computer in my life.”

“Having some sort of centre on your doorstep … that you can go to has been amazing.”

“One of the things you’re supposed to feel in your home is secure.”

“I keep coming to the job clubs and checking my emails.”

“I’d like to be a community worker.”

“I would never have thought you could volunteer in this kind of environment.”

“Life’s really difficult for some people. I’d say the majority of people.”

“It’s all about involving parents and children learning to cook together.”

“It’s a community group that has the goals to raise awareness of gender stereotypes.”

Ray, a WW2 veteran:
“You forget the bad things don’t you? You remember the good ones.”

“All different community groups have been involved in this.”

“These days you need degrees in cleaning.”

“It’s called Wonder Woman group and it’s a time for ladies to engage with each other.”

“With more funding from government there could be a lot more courses like this.”

“I’m hoping this course I’ve done, my NVQ will help me get a full time job.”

“It was just an open piece of land that everyone dumped their rubbish on.”

“This kind of work I didn’t even know existed two years ago.”

“The community will do it – you’ve just got to get in there and get them involved.”

“It’s like a thumb in the gap of a bursting dam.”

“You get over there and it’s nothing you expect. It’s a lot worse.”

“At one time if you got a house it was your house for life”

“You don’t realise how man different service areas there are.”

You can see all the films on our Vimeo account here:

See what other people are doing for #housingday on Twitter:

Amy Lythgoe, Digital Marketing Manager
Follow me on Twitter @AmyL_BaH

Pay the Living Wage – Why not?

If asked why do you go to work? Most of us, if we are honest, would admit that it is to earn a living. Congratulations to anyone who would answer ‘to fight boredom’ or ‘to put something back’, you are one of the very lucky ones. Continue reading

Customer Committee Lynne: “This is why I love what I do”

Lynne Jones

Lynne Jones

Here’s the first in a series of blog posts from members of Bolton at Home’s Customer Committee. Follow as they reveal what it’s really like to be a volunteer, helping us to improve our services, in their own words.

I’m not very good around moaning people.

If there’s an opportunity to moan, I prefer to take advantage of it for myself and not have to share the time listening to others’ moans, which obviously I think are not as valid as mine.

Genuine concerns are another matter. I’m more than happy to listen and investigate the possibility to rectify, make amends, change for the future and help to plan a better way forward. This is why I love what I do, as a member of the Customer Committee.

A couple of weeks ago we met with Bolton at Home officers to decide on a plan to publicise what we do to staff and customers, as we fear we’re still a mysterious entity.

I quite like the idea of being a woman of mystery but not in this context!

We want everyone to know what we’re striving to achieve in giving our time, effort, expertise and experience to make things better, whilst keeping safe all that is good in your ways of working and our communities.

The very next day, the disabled facilities adaptation review working party met to review our findings from the extensive investigation we carried out over the past few months. Now that sounds big and important!

As with other reviews, we all reported back that it’s fascinating to learn how a service works.

Importantly, we need to know what our fellow customers think. Staff opinions and ideas are equally imperative in finding that positive way forward to a better service.

We spend a lot of hours doing this work but there are always lots of biscuits and bacon butties involved as well.

Roll on the next meeting.

Lynne Jones

Customer Committee Member

Get to know our Customer Committee at