Boltonat Home has signed up to the housing sector’s RESPECT Charter for Anti Social Behaviour (ASB). This highlights our commitment to providing high quality ASB services, making us accountable to our customers for the delivery of these services across our estates.
We hosted an awareness raising event at Friends Meeting House on Wednesday, March 14 to see how well we are doing against those commitments.Boltonat Home staff, customers, elected members and stakeholders, including the Greater Manchester Police and community safety services within Bolton Council, were all in attendance.
We’ve had fantastic feedback, with lots of healthy debate and discussion around our ASB services on the day. In particular, we’ve spent time getting feedback on what we do well and areas where we could make improvements to the ASB service.
Taking onboard everyone’s input and comments, we will now be incorporating some of the suggestions into an improvement action plan for the service. This, in turn, will hopefully improve the way that Bolton at Home tackles anti social behaviour – a primary objective of the RESPECT Charter.
A big thank you has to go out to all of those who lent their support. It’s a shining example of the positive work we are carrying out across the directorate. Well done to everyone involved!